PRIVACY
The following privacy policy applies to customers. www.myhandymen.co.uk ("the Website") is a handyman services site operated by MyHandyMen Services.
This privacy policy explains how we use the personal information we collect about you when you use the website to register as a job seeker or employer. If you register on the website as a job seeker or employer and provide us with personal data, we will process such personal data on the basis that it is necessary to do so in order to perform the contract you enter into with us. We may also contact you via email to invite you to review any services and/or products you received from us in order to collect your feedback and improve our services and products (the "Purpose").
We use an external company, Trustpilot A/S ("Trustpilot"), to collect your feedback which means that we will share your name, email address and reference number with Trustpilot for the Purpose. The lawful basis for sharing personal data with Trustpilot for the Purpose is to pursue our legitimate interest. Trustpilot acts as our data processor and will not use your personal data for any reason other than the Purpose. If you want to read more about how Trustpilot will process your data, you can find their Privacy Policy here. This policy is of particular relevance should you decide to open an account with Trustpilot.
Lawful basis for processing your personal data
Legitimate Interest:
We process your personal data when it is in our legitimate interests to do this in order to provide our services. Our legitimate interests include (but are not limited to) the following: the measures we take in order to ensure the security and integrity of the services we provide; promoting, marketing and advertising of our products and services; analysis of our users' behaviour, activities, preferences and requirements; understanding of existing products and services and the development of new products and services; the handling of, queries and complaints; making available the services through the website to our users (providers of job seekers, employers or those just expressing an interest in learning more about the products offered by us; the sharing of personal data with our third party suppliers (e.g. communication providers) who act as our data processors to enable us to provide our services.
The processing is required under legal obligation:
We may process your personal data to comply with a legal or regulatory obligation e.g. detecting, preventing or investigating crime or fraud including working with law enforcement agencies.
What Information do we collect about you?
The personal information we collect about you may include the following:
Information to enable us to provide our services e.g. your location,
General identification and contact information e.g. your name, IP address, business address, email and telephone details,
Marketing preferences,
Statistical information e.g. aggregate statistical information about site visits,
We collect personal data about you when you register with the website. We do so to advertise vacancies or courses.
Marketing
From time to time, we would like to tell you more about the other goods and services available through the Website. We will do this by sending you marketing emails. You can subsequently unsubscribe by clicking the unsubscribe link in every subsequent marketing email.
We use tracking pixels in our marketing emails. These pixels provide us with information in relation to your interaction with the emails (e.g. if you opened the email). This information helps us to better understand how customers engage with our content and to analyse the effectiveness of our marketing campaigns. You can disable tracking pixels by changing your email settings to block the loading or display of external images.
Data Sharing and Transfers
We may share your personal data with third-party service providers who assist us in carrying out our business activities. These third parties act as our data processors and are bound by strict contractual provisions to only process your personal data under our instructions and for the limited purposes we permit them.
These third parties include (but are not limited to) our accountants; auditors; external legal advisors; external IT providers; support and hosting service providers; printing, advertising, marketing and market research and analysis service providers, technical engineers, data storage and cloud providers and all other outsourced service providers (such as communication providers) that assist us in the provision of our services.
We may also share your personal data with courts, tribunals, regulators and other governmental and public authorities (such as the police or tax authorities) to: (i) allow us to pursue legal remedies, (ii) to enforce our terms and conditions and protect our operations, (iii) to comply with legal process, (iv) to comply with applicable law, and (v) to respond to requests from public and governmental bodies. Your personal data is stored on our servers which are in the European Economic Area.
Access to your information and correction
We want to make sure that your information is accurate and up-to-date and will delete or amend any information that you think is inaccurate. Should you wish to delete your account please contact us via the online form. Amendments to your account can be made online by signing in to your account or by contacting us.
Cookies
Cookies are text files placed on your computer to collect standard internet logs and visitor behaviour information. This information is used to track visitor use of the Website, to compile statistical reports on Website activity and to help us make recommendations that are relevant to you.
We also use third-party advertising companies to serve ads when you visit the Website. Those companies may use information about your visits to this and other websites in order to provide you with advertisements about other goods and services that may be of interest to you.
If you would like more information about this practice, including how to prevent it, please visit www.aboutcookies.org, www.allaboutcookies.org or optout.networkadvertising.org More information about all of the cookies on the Website is available on our cookies page.
Other websites
Our Website contains links to other websites. This privacy policy only applies to this Website, so when you link to other websites you should review their privacy policies.
Changes to our Privacy Policy
We keep our privacy policy under regular review and we place any updates on this web page.
How to contact us
Please contact us if you have any questions about our privacy policy or information we hold about you: by emailing info@myhandyman.co.uk.
How do you remove your name from the database?
You can contact us to request for your account to be closed at any time, which will be confirmed by Reed.
How can you obtain information about you?
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information please email us at info@myhandyman.co.uk.
Complaints
If you would like to make a complaint about how your information is being used by us, or how your complaint has been handled, you have the right to complain directly with the Information Commissioner's Office or our Data Protection Officer. You can write to us at info@myhandyman.co.uk, or to the Information Commissioner's Office at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF (or by email to casework@ico.org.uk).
LAST UPDATED
- 18/04/2024